Asana unveiled the operating system for human-agent teams: a new product suite designed to help organisations run critical work with humans and AI agents working from the same plan, with the same context, under the same governance — unlocking enterprise productivity at scale. Announced at the Work Innovation Summit in London, the launch marks Asana’s most significant product evolution to date.

The launch arrives at a pivotal moment for enterprises. Today, 75 per cent of knowledge workers use AI on the job, yet only 5 per cent of companies report meaningful productivity gains. This is what Asana calls the AI productivity gap, and it comes down to four reasons:

Hard to get started: It's hard for teams to discover the right agents and visualise their current processes and workflows.

Agents aren't team players: There is no framework for individuals to interact with agents in multiplayer mode alongside the rest of their team.

Agents lack context: Most agents aren't onboarded with the context of how their teams operate, prior decisions, or what their priorities are.

Hard to govern: CIOs and IT leaders are concerned about agents operating with unchecked data access and no cost oversight.

Organisations need an operating layer on top, a place where humans and agents run critical workflows together.