Maple, the leading voice AI platform for restaurants, announced that it has integrated its solution with Shift4, a global leader in integrated payments and commerce technology, to bring 24/7 AI-powered phone ordering to restaurant merchants using SkyTab POS nationwide.

The partnership integrates Maple's voice AI directly with SkyTab, addressing the persistent challenge of missed phone calls and lost revenue facing restaurant operators. With over 40 per cent of restaurant phone calls going unanswered during peak hours, the average restaurant loses more than $30,000 annually in unrealised phone orders.

"Restaurant owners constantly tell us that they can't afford to hire dedicated phone staff, but they also can't afford to miss calls," said Aidan Chau, CEO and Founder of Maple. "Partnering with Shift4 allows us to bring AI phone ordering to thousands of SkyTab restaurants with an integration that just works: orders flow straight to the kitchen without extra tablets, duplicate entries, or friction."

Unlike typical AI phone systems that require weeks of menu programming and configuration, the Maple-SkyTab integration enables deployment in minutes. Maple pulls menu data directly from SkyTab, including items, modifiers, pricing, and availability, ensuring accurate order taking from day one.

Key capabilities include:

Direct POS integration: Phone orders taken by Maple's AI appear on SkyTab kitchen display systems and receipt printers instantly, no extra tablets or manual re-entry required

Real-time menu synchronisation: Maple pulls live menu data directly from SkyTab, eliminating manual menu programming

Seamless payment processing: Customers can pay over the phone or upon pickup, with transactions flowing through Shift4's existing payment rails

Multi-location support: Restaurant groups can deploy Maple across all SkyTab locations with centralised management and location-specific customisation

24/7 availability: Maple answers every call around the clock, capturing phone orders during peak rushes, after hours, or when staff are focused on in-store service