WRITER, the enterprise AI agent platform trusted by the world's leading Fortune 500 brands, is introducing a new set of capabilities that gives teams the ability to fully leverage the power of agents as easily as they'd use any consumer app, while maintaining full enterprise security and governance controls. Today, the company released an agent Skills creator and enhanced Playbook builder that allow non-technical employees to describe workflows, specialised expertise, and desired outcomes in natural language and automatically generate production-ready agent capabilities that can be shared across teams.

Today’s release also includes enhancements to shared Voice profiles that ensure teams operate with the same brand consistency, an expanded range of third-party Connectors, and a ready-to-use library of over 200 enterprise-specific Skills. All capabilities in the WRITER platform include enterprise-grade security management, granular role-based access control, audit trails for compliance, and data privacy protections.

The new tools are designed to give marketing, sales, and other business teams an intuitive way to rapidly rebuild operations with agents at the centre, with zero technical knowledge or coding ability required. Their ease of use marks a turning point in enterprise AI adoption.

"Until now, gains in AI productivity have been disproportionately centred on developers and early AI adopters, with IT teams becoming gatekeepers to the rest of the organisation," said Doris Jwo, Vice President of Product at WRITER. "We're changing that dynamic. WRITER is giving business teams an intuitive framework to design and deploy agents without investing time they don’t have building deep AI and technical expertise. We've made agent-building as simple as using an iPhone—radically accessible while maintaining the supervision and control that IT demands."