Global IT corporation FPT announced the launch of Flezi Foundry (FPT Digital Foundry), an AI-augmented delivery platform for software development and IT operations. Built around a governed Service-as-a-Software model, the platform combines autonomous AI agents, human expert oversight, secure infrastructure, and outcome-based delivery mechanisms to help enterprises modernise technology delivery as AI agents become part of software engineering and IT operations.

Flezi Foundry applies Agentic Engineering, a structured delivery approach for software development and IT operations. The model brings AI agents into delivery workflows with human supervision, governance, transparency, and performance measurement built into the process.

Flezi Foundry operates through two service modes:

Agentic Development Lifecycle (ADLC) supports software development by using specialised AI agents across planning, coding, review, testing, security, and documentation. Working under human supervision, the model is designed to improve delivery capacity, quality, and transparency, aiming to deliver up to 30% more output within the same budget.

Agentic Managed Services (AMS) applies the same human-agent model to IT operations. Operations agents assist with alert triage, incident resolution, remediation, and service improvement, helping enterprises improve response times, increase automation, and strengthen service performance over time. At maturity, the platform is designed to automate resolution for 60 per cent to 90 per cent of first-line support requests and support 99.5 per cent service-level compliance.

The platform is built on four foundations. These include hybrid sovereign infrastructure combining Azure Virtual Private Cloud and FPT AI Factory; Hybrid FTE Pods, where human supervisors govern AI agents through Human-in-the-Loop and Human-on-the-Loop models; capacity-based pricing linked to story-point velocity and outcome-based SLA tiers; and a Digital Brain and Skill Marketplace that captures reusable standards, runbooks, and expertise.

To support lower-risk adoption, FPT also provides a structured transition pathway. This begins with a discovery workshop to establish baselines, followed by pilot testing through A/B delivery teams or shadow-mode operations before progressing to full-scale deployment.

“Agentic AI is moving enterprise technology delivery into a new phase, where intelligence is embedded not only in tools, but in the operating model itself,” said Frank Bignone, FPT Software Senior Vice President and Head of Corporate Strategy & Growth, FPT Corporation. “With Flezi Foundry, FPT will continue to shape a future where software development and IT operations are delivered through governed human-agent collaboration, with speed, accountability, and business outcomes built into the foundation.”